Disclaimer:
The services offered by Kate Brinch Sand (Milk and Oil) are of a wellness nature. No service offered or information here provided is of a medical nature. You must direct all your questions and concerns regarding your health (physical and mental) to your health care provider. Kate Brinch Sand and Milk and Oil is not responsible for the clients decision to get wellness treatments without adequate knowledge of the services offered, the prices listed, the venue established and any other information that must be established in advance. Please refer to the information in this page for questions and concerns regarding the services offered, prices, location, eligibility, payment, validity of gift certificates, and any other topic that may prove essential for the treatments and other services offered to take place. This page is under construction and its is the obligation of the client to verify any currently missing information before booking, paying and receiving care. The new terms and conditions will be listed here before the end of 2024, until then you may request information in writing for your own benefit.
Practical Stuff
This stuff matters. Please read carefully so you know what to expect and what is expected of you.
Milk and Oil by Kate is a one woman business, offering female massage and wellness services in person and online, in Oslo and —as a seasonal offer — in Mexico.
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My sessions take place at Min Fødsel in Holtegata 24 in Majorstua. This area is central and very easily accessed with Trikk 19 or bus 21, just a few meters from the HM in Bogstadveien. Walking distance from Majorstua T-bane is about 10 minutes.
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I offer sessions on MONDAY and FRIDAY between 8-16 and evening sessions 16-19. If you cannot find a suitable schedule please contact me to see how I may help you. I offer home visits Thursday to Sunday on request.
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You can lean about the offers I have by visiting the respective pages for Massage, Motherhood, Female wellness guidance, Rebozo Bodywork and AcuNova and Ear Acupuncture.
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You can reach out by email on themilkandoilcompany@gmail.com or for faster response by SMS or WhatsApp on +4792946553
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Please read the Terms and Conditions of Service on this page and visit the FAQ section down below to learn about services, payment methods, how to prepare and all things related to my work and my offers. You can also visit and suscribe to my Substack where I write and post stuff that matters to me about female wellness, motherhood and massage therapy/education among other stuff.
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The resources page on this website is a goo place to find info on wellness as well as all the necessary forms to fill out before my sessions.
Terms of Service
All clients who receive therapeutic or wellness sessions with Milk and Oil by Kate have the sole responsibility to inform themselves on whether the services offered are suitable for their physical a mental health. While I may assist you with suggestions and guidance, as established in this site’s disclaimer, no service here rendered is a substitution for medical health, nor is any guidance or conversation a medical recommendation. Massage therapy and wellness guidance, as well as all other services here offered work best as preventive wellness. And while massage, modern acupuncture and Ayurveda are all known for their impactful benefits on general health, the expectations on what we can achieve are limited to the standard of care of any form of alternative therapy.
GENERAL TERMS OF SERVICE 1. My sessions are of a therapeutic and holistic nature. Please read this site’s disclaimer for more information on the services I provide. 2. It is the sole responsibility of the client to read through this site and ask for relevant information prior to any booking, payment or session. Failure to do so may result in having a session canceled or losing time from a booking in order for me to prepare for your session. 3. I do not provide sessions to male clients for any reason except when referred by an existing female client who has taken my sessions at least once, or who books a home visit or a studio session the same day as her male relative. Any booking for/as a male client without referral will be automatically canceled. If payment is done at the time of booking, the payment will be refunded but a fee of 300 kroner will be charged. 4. I do not offer sessions to clients who consistently cancel, do not show up or who misbehave or disrespect me or my work at any point before, during or after a session. This is a small business and I work with extensive dedication, extra flexibility and offer a unique service unavailable otherwise in Oslo. Please allow me to continue serving the women of Oslo through a mutual respectful exchange.
BOOKING TERMS 1. Sessions can be booked up to 12 hours in advance online. You may also request a last minute booking by sending a text message or WhatsApp to +4792946553 2. All sessions must be paid at the time of the appointment, unless otherwise agreed in writing. Promotional sessions marked as pre-paid have their own rules. 3. You may pay for a session with card, VIPPS, PayPal or cash. 4. All sessions must be booked in advance. There are no drop in sessions. 5. All sessions are for women only. Husbands and other male relatives may request an appointment by referral only. Service, however, is not guaranteed. If you would like your male partner or relative to have a session with me, please book a session at Soleus Massasjeklinkin for them. I am there Thursday, Friday and two weekends a month. You must book through their website and their terms of service apply.
FORMS AND PERSONAL INFORMATION PRIVACY 1. Before any massage session takes place, all new clients must fill out a General Information form. This form is sent by email upon confirmation and must be completed prior to the first session. Failure to complete the necessary forms before the start of the session will mean the client will have to fill out the form during the start of the session, the minutes loss will not be refunded nor deducted. 2. Due to changes in policy, website and booking system, as of December 2024 all clients must fill out a form regardless on whether they have done so before. 3. A second form accompanies every session booked. The first time one books a specific session, the form must be completed in its totality. After the first session you will be asked whether your information must be updated, if that is not the case you may simply sign the form with the date of the appointment and skip the rest. 4. Forms take time. Forms also inform me on your specific condition, your mental state, your needs and any other detail i need to have to prepare for your session and ensure your safety and mine. Please take the time to fill them out and understand my forms reflect the serious nature and value of my offers. 5. The information provided on the forms, and any information exchange during the session is generally protected by law. Since massage is not considered a medical profession in Norway, this protection is debatable. As a massage therapist member of the NMF, however, I hold myself to the ethical standards of the therapeutic profession as it is internationally established which provide protection to my client’s information. No quotes, photographs nor videos will be shared without prior consent. I can, however, use information obtained from my sessions for educational purposes, to students and clients as long as all identifying information is held. General topics and general cases without identifiable names, dates or other specific references such as age, nationality, name of the children, etc is usable for educational and publicity purposes.
PAYMENTS AND REFUNDS 1. Sessions may be paid at the time of the appointment or at the time of booking. Payment can be done online or in person by card, PayPal, Vipps, bank transfer or cash. 2. Refunds requested within 24 hrs have a flat handling fee of 200 kroner. Refunds done within 7 days of booking have a fee of 25% of the total cost. After 7 days, refunds are no longer available but sessions may be postponed to a later time as long as the changes happen within the time frame established (before 6pm the day before the session) or following The Mother Policy. 3. Promotions are non refundable. 4. Gift certificates are non refundable. 5. If you cannot make it and you did not cancel on time, or have a prepaid session, the appointment may be transferred to another female client only.
CANCELATIONS AND CHANGES 1. All cancelations must happen by 6pm the day before your appointment. At 6:01pm all appointments of the following day become binding and must be paid regardless of whether you make it or not. Clients who refuse to pay a late cancellation or no-show will be blacklisted. 2. The Mother Policy takes over change and cancellation rules for all mothers with children under the age of 6 or who are still in barnehage. The Mother Policy allows for last minute cancellations free of charge under specific circumstances and within certain rules. For complete information on this policy please read here.
THE MOTHER POLICY 1. Under this exclusive rule, mothers with children of barnehage age and under, can book a session and cancel without penalty two times in a row. The rule only applies if the mother cancels the appointment at least 10 minutes before the session is supposed to start. If you do not officially cancel in writing by sms or email, you will be invoiced for the session. Any cancellations done after the session is supposed to begin will be considered a no-show and you will be invoiced for the session. If your session is prepaid, you will lose the session if you do not cancel 10 minutes before the session starts or if you cancel more than two times in a row. 2. After two cancelations, a third booking will be charged in advance, in full and it will be non-refundable nor transferable. It remains changeable as long as a 24hrs notice is given. 3. This rule also applies to pregnant women 36 weeks and over. Pregnant mothers that go into labor do not need to call or cancel. Please just notify me once your baby is born and there will be no penalty. If your session was prepaid, the value will rollover to a postpartum or regular session which must be used within one year of the original booking. 4. Pregnant mothers under 36 weeks of gestation may benefit from this rule only if they have other children of barnehage age or under, or under extremely special circumstances. When in doubt, reach out. 5. For more information on this policy, read the FAQ section on this subject.
BRING YOUR BABY APPOINTMENTS Mothers are supposed to get wellness and are in pregnancy, postpartum and beyond. These same mothers find little time or supportive spaces that take into consideration motherhood in their policies. As a mother myself, I know exactly how difficult it is to match good sleep, good moods, zero sickness and available massage sessions that don’t cost an arm and a leg. Together with the mother policy mentioned above, I work with moms and have created Bring Your Baby Sessions (BYB) to give a space for mothers where flexibility and empathy are of the outmost importance. 1. Book BYB sessions by choosing the massage session of your choice and adding the feature Bring Your Baby. This will add 30 minutes of extra time to your session at no cost to you. 2. All BYB sessions include 30 minutes of added padding time for delays, pauses, feeding times, diapers, calming stressed babies and calming stressed mothers. 3. The 30 minutes do not give you extra massage time. The maximum amount of bodywork or support you will get is the amount you originally pay for. The extra time you add as a feature will be for any incidental time needed to feed or cuddle or cover any other needs of baby and mama. 4. In the many years I have done this, I have successfully learned to adapt the session as needed. If the baby is really not willing to let mom rest, we will find the most suitable alternative for each pair. If the baby really cannot be settled and mom cannot get one minute of bodywork, we will discuss how to make it up to you. I cannot guarantee a make up session but I will do my best to accommodate you.
HOME VISITS 1. Home visits take place Thursday-Sunday on request only. 2. To request you must send an email to themilkandoilcompany@gmail.com or a text message or WhatsApp to +47 92946553. Please ensure you provide information regarding the type of service you are after and specify your address/location so I can map the information and calculate the needed time to get to you, provide the service, drive back. 3. Upon receiving your text, I will offer you some alternatives and you may choose what best suits you. Please know I offer the earliest sessions I can but that does not guarantee a next day appointment. 4. There are no home visits on Tuesdays or Wednesdays, there are very few alternatives on Mondays. Thursday to Sunday is generally when I offer these sessions. 5. The cost of the session is fixed. The minimum time is 60 minutes. All Home visits are prepaid. 6. Home visits have an additional fee of 500-1000 kroner calculated based on address. For locations 0-30 km from Majorstua T-bane the fee is 500 kroner. For locations 31-60 km from Majorstua T-bane the fee is 800 kroner. For locations 61-90 km from Majorstua T-bane the fee is 1500 kroner. Please understand that my driving time is two times the distance from my place of work to your home as I have to consider a two way trip. 7. The home fee applies to every single visit to your home. If you book 2+ sessions at home on the same day, you only pay one flat fee for the visit. This means that if you book a massage for yourself and one for a friend or relative, you pay for each massage plus ONE home fee. The minimum time for the first session is 60 minutes and other sessions can be 40 minutes and up. 8. Home visits are open for male relatives as long as the female referral is also taking a session at home on the same day. There are no home visits for male clients who book independently. A referral client is non-negotiable for a home visit. 9. Massage Parties are a form of Home Visit in which clients can organize a session for themselves and several other friends. To book a half-full day you need to make a request in writing. Half day has a cost of 4000 kroner for 4 hours (home fee not included). Full day has a cost of 6500 kroner for 7 hours (home fee not included). You may then distribute the hours as you wish between your friends and relatives. 10. For a home visit, I bring all the necessary equipment.
GIFT CERTIFICATES 1. When available, gift certificates can be purchased on the website for a specific cash value that can be used on any service offered on the website at the time of booking. 2. Gift certificates are automatically sent to the buyer who can print or fwd the information to the receiver. 3. All gift certificates bought on Milk and Oil by Kate are for exclusive use at Milk and Oil by Kate services at the Min Fødsel massage space or on Home visits. The certificates cannot be used at other locations where Kate Brinch Sand offers services, including but not limited to the shifts at Soleus Massasjeklinik. 3. All gift certificates have an expiry date of one year from the date purchase. There are no extensions on unused certificates. 4. It is the sole responsibility of the buyer/user to verify red dates, holidays and other events that may interfere with the use of the gift certificate. 5. Personalized gift certificates for a specific session may be requested by sending an email to themilkandoilcompany@gmail.com or by sms or WhatsApp on +4792946553. It may take up to 24 hrs to complete the request so please indicate which serviced you would like to gift, duration, name of receiver and message to be included as well as your complete details (name, email, phone number and billing address) to expedite the request. There is no guarantee of delivery under 24hrs unless otherwise agreed. There is a fee of 200 kroner for manual requests on gift certificates. 6. Gift certificates are non refundable but can be transferred to other female clients. 7. Kate Brinch Sand reserves the right to make changes to the services available, the value and duration of such services, as well as the availability for the offers, including but not limited to reasons of travel, sickness or permanent closure.
PACKAGES 1. Packages are personal and non transferable. 2. Packages have a duration of 1 year from the date of purchase y unless otherwise agreed in writing. 3. Packages are promotional offers to allow for better value of the services offered here, regular booking, changes and cancelation policies apply unless otherwise stipulated, in writing, at the time of purchase. 4. Changes to the packages, their value, duration, or any other specifics that may impact their usage will be notified to the clients who have purchased a package at least 30 days in advance. 5. Holidays and sick days may impact the usage of these packages. Please read the specifics that apply to your package to avoid losing weeks from the time you have to use all your sessions/value. MORE COMING SOON
PROMOTIONAL SERVICES At the moment there are two options of Promotional offers: The monthly massage for general wellness, and the monthly massage for pregnancy. Both alternatives have the same T&C as listed here: 1. The sessions are prepaid, non refundable but can be changed as long as the change takes place before 6pm the day before the session originally requested. 2. A session that was not canceled can be transferred to another female client. 3. The pregnant option can be canceled up to minutes before the appointment if the mother is in labor or has a sudden medical emergency. 4. The Mother Policy or Bring your baby sessions do not apply to pre-paid promotional massage sessions. 5. You can postpone your session up to 3 times. After that you must take the session or lose the prepaid value. MORE COMING SOON
FAQ space
If you cannot find the information you are looking for, or if you still have questions, please reach in writing to +47 92946553. Response time is approximately 24hrs.
THERAPEUTIC MASSAGE FAQ Under Construction
FUSION BODYWORK FAQ Under Construction
PREGNANCY MASSAGE FAQ Can I have massage in the first trimester? Yes. There is absolutely no science to back the myth of miscarriage due to massage in the first 12 weeks. This belief has been debunked and key players such as the American Pregnancy Association have updated their guidelines. To continue denying massage in the first trimester is proof of the lack of updated training in this technique. How late in the pregnancy can I have massage? All the way to term and beyond, and even through labor. I have worked with clients on week 42 who gave birth a few hours after their last session. Why don’t you use a pregnancy pillow so I can lay on my belly? I really want to be face down? I work with face down position only until week 14-16 or before if you pop a belly early on. Massage laying face down is not recommended after this and the consequences of it can be quite serious for the mother, especially if the provider is not adequately trained and lacks knowledge on the reasoning behind this recommendation. Massage while laying face down increases the risk of lumbar and spinal strain on the pregnant mother, as well as unnecessary strain of the uterine ligaments and/or potential pressure on the uterus and the arteries that supply nutrients and oxygen to the baby. For more on face down pregnancy massage, its risks and other important information, please go to the resources page and read the research and science that actually backs this recommendation. If face down is so risky, why do they sell pillows and why do other providers offer it? Sadly the answer is very simple, lack of adequate, updated knowledge from the providers, and a desire for sales and profit from the sellers of these special pillows and beds. The science doesn’t change and it is readily available. Pregnancy massage while laying face own poses unnecessary risks from week 14. As an updated, trained and specialized provider I do not offer sessions that may cause injury to my clients. But you lay face down at the chiropractor or physiotherapist or even acupuncture, so why is that ok? Because those type of sessions are quick, the uterus doesn’t hang unsupported for long, and there is not intense, repetitive pressure that pushes down on the lumbar spine putting stress on the belly. What can I expect during my massage? A pregnancy massage after week 14-16 is one side lying. As your belly grows, we adapt the angle in which you lay. The massage is generally done with hypoallergenic oils, no fragrances, long slow strokes and repetitive upward glide. Firm pressure allows for the continuous strokes to release tension on the muscles and assist in lymph circulation. The massage can be a full or half body massage and while firm, no deep tissue nor fascia release is done as these two techniques are not recommended in pregnancy. Can I lay on my back? Unfortunately no. An angle is needed so you must be propped on several pillows, a reclinable table or table wedges that lift your back to avoid pressure on the vena cava as this may limit oxygen to the placenta and therefore to the baby. How deep can this massage be? Firm but not deep. A mother has 50% more blood than other human beings, and can bruise easily. Also, deep tissue may release fascia and that is not recommended in pregnancy. I have had miscarriages, should i get massage? While massage is not directly related to the misfortune of miscarriage, the mental health of the mother is of the outmost importance and if the mother feels there could be any risk, it is best to avoid massage. While a loss will not be the consequence of a massage, the feeling of guilt and the doubt that accompanies the mother is enough reason to not treat in pregnancy. If you are wondering whether this could be risky, I would suggest avoid massage until you feel safe. Are there any contraindications? Yes. There are many physical and emotional contraindications including but not limited to: bleeding, problems with the placenta, premature births, previous spontaneous abortion, still birth, diabetes,
POSTPARTUM MASSAGE FAQ Under Construction
ACUNOVA AND EAR ACUPUNCTURE FAQ Under Construction
REBOZO MASSAGE AND HIP CLOSING SESSIONS Under Construction
HEALING HABITS AND WELLNESS GUIDANCE SESSIONS FAQ Under Construction
BOOKING, CANCELATION, PAYMENTS FAQ Under Construction
GIFT CERTIFICATE AND PACKAGES FAQ Under Construction
HOME VISITS FAQ Under Construction
PRACTICAL INFORMATION FAQ Under Construction